- Products are made of real wood, so the color and veining of samples are indicative.
- It is recommended to those who have to create a product matching with possesed furniture to send to the company a sample so that the product in question can be accomplished with a finish that is closer as possible to that required, taking into account always the natural origin of the material and the manufacturing of the product. We specify that the random coloring operation is subject to a 10% surcharge.
- Deliveries carried out by our staff are cumulative and include a full unpacking service, a use demonstration and eventual installation of extension stirrup-hanger. Usually delivery happens on Saturday and only in exceptional cases on Sunday or other days. If it’s not possible to make delivery through internal staff, the company reserves the right to send the goods by courier, which has no obligation to deliver to the floor: it’s recommended not to be less than two persons when the goods arrive. If the merchandise is delivered by courier, the company offers the phone assistance service for the correct unpacking of the productby contacting the following number: 329.1938014.
- The delivery planning, as regards date and times, is at company’s discretion, which will respect the conditions established at the time of the order. In case, the customer isn’t present at the delivery time, at the place and time agreed, delivery will be rescheduled, with additional costs at the expense of the customer; the amount may vary, depending on delivery method (at the discretion of the company) and distance, from a minimum of 50.00 to a maximum of 150.00 euro. Delivery will be made by next 20 days.
- In case the proposed date and hours for delivery, aren’t accepted by the customer, delivery will be rescheduled with additional costs for the customer and by methods at company's discretion; the amount may vary, depending on the delivery methodology and the distance, from a minimum of 10.00 to a maximum of 120.00 euro. Delivery will be made by next 20 days.
The client is obliged to inform the company when it should deliver in binding areas and require any transit permissions. The client is also obliged to inform the company when special shipping or other means are necessary to complete the delivery. In case the precedent terms listed above aren’t respected the goods won’t be delivered and will be debited to the customer any unforeseen expenditure.